Checking Settings in Interplay | MAM User Manager
To ensure that users who sign in to MediaCentral UX can sign in to Interplay MAM, check if the impersonating system account for MediaCentral is available in Interplay MAM User Management (default ID: Service-Ics, default password: Avid123). The MediaCentral User Management uses the impersonating system user “Service-Ics” to do a mandate login for users in Interplay MAM User Management. If the impersonating system user is missing or misconfigured in MAM User Management, MAM users cannot sign in to MediaCentral UX.
This system account was created during the installation of the MAM.Core.MediaCentralConnection package and should already display correct values. If not, create the MediaCentral impersonating system user, as described in the following procedure. For more information, see the Interplay | MAM User Manager User’s Guide.
To create the MediaCentral system user:
1. Sign in to Interplay MAM Control Center as an administrator.
2. Start Interplay MAM Administrator from within MAM Control Center.
3. Open the User Manager from within Interplay MAM Administrator.
4. Open the Users view.
5. Click the Add New User button in the Users pane.
The Add User dialog box opens.
6. Provide data for the mandatory fields:
a. Id: ID of the user account. The ID must be unique and cannot be changed. Avid recommends using Service-Ics.
b. Password: Password of the user account.
c. Confirm: Confirmation of the password for the user account.
7. Click OK.
The new user account is added to the database and the User ID is shown in the Users pane.
8. Click the Change Group Membership button.
The Edit User Groups dialog box opens.
9. Click the systemservices group in the Available Groups box to assign the Service-Ics to the systemservices group.
10. Click OK.
The group assignment is applied. The assigned group is shown in the Member of Groups pane.
11. Quit User Manager.