Configuring Message Archiving
You can archive MediaCentral UX messages sent using the Messages pane. Messages are archived and stored on a server, and you can view archived messages using the Messenger Archive tool.
You can specify the interval for MediaCentral UX message archiving using the following increments: 1 day, 3 days, 7 days, 14 days, or 30 days. After this time, MediaCentral UX deletes messages from the users’ view.
Message archiving applies only to messages sent using the Messages pane.
You can use the Messenger Archive tool to retrieve the following information about the message archive:
• Number of messages in the archive
• Size of the archive
• The oldest message in the archive, including the date of the message
• The most recent message in the archive, including the date of the message
You can also use the Messenger Archive tool to export the archive to a comma-separated values (CSV) file, with the options of compressing the file and of deleting the exported message archive from your server.
The Messenger Archive tool is located in the following folder: /opt/avid/bin. You must run the archive utility program as root from a command line. You can run the tool on any of the Linux nodes in your cluster setup.
To configure message archiving:
1. Sign in to MediaCentral UX as an administrator.
2. Select System Settings from the Layout selector.
The System Settings layout opens.
3. In the Settings pane select Messages & Sharing.
The Details pane displays the settings in that group.
4. Type a number in the Archiving Interval (days) text box.
The default period for archiving messages is 7 days. Any message older than the interval specified are moved from the Message list to the archive location.
5. Click Apply.
To use the Message Archive tool:
1. On one of the nodes in your cluster setup, use the standard Linux command to navigate to the directory containing the Messenger Archive tool:
cd opt/avid/bin
2. Type acs-messenger-archive-tool to run the utility, selecting the appropriate options from the following table:
Option | Description |
-c | Adds a command. You can use the following values: • info (lists the number of messages and the size of the archive, as well as the first and last messages) • export (creates a CSV file with all messages in the archive) |
-o | Specifies the output folder for the exported CSV file. The default folder is /opt/avid/share/message_archives. |
-p | Specifies a time period for the exported messages. You can use the following values: • day • week • month • half_year • year • all The default value is all. |
-z | Creates a compressed file (.zip) for the CSV output file. |
-d | Deletes the exported data from the message archive. |
If you do not specify any options, the command displays the help text for the Messenger Archive tool.